At Cordlife, we understand your needs and concerns as a parent. The Cordlife Care360° Safeguard Programme was designed to ensure we take care of your Child's and loved ones' health in the most wholistic way possible. The features below detail this committed assurance.
Our Promise of Quality Guarantee
Cordlife assures you of a matching cord blood unit or SGD$50,000 lump sum payout if the cord blood unit loses its viability at the point of an autologus haematopoietic stem cell transplant (HSCT).
Ensuring Long-Term Storage for Your Loved Ones
In the unlikely event that Cordlife ceases operations, we will send your baby’s cord blood to another cord blood bank of the same quality standards for continued safe storage, at no extra cost to you.
Financial Protection for Your Investment
Cordlife has taken added insurance coverage, to safeguard you and your family from financial loss that results from direct malpractice.
Helping You in Time of Need
Cordlife will fully cover the cost of Human Leucocyte Antigen (HLA) test(s)# and Colony Forming Unit Assay (CFU) when you need the cord blood unit for an approved autologous or allogeneic HSCT.
Ensuring Safe Delivery of Precious Cord Blood
Cordlife will take care of the medical courier cost and logistics arrangement to send the cord blood unit to anywhere in Indonesia or Singapore for a HSCT so that you can fully concentrate on giving care to your loved ones.
An Extension of our Quality Guarantee
An extension of Cordlife Guarantee, Cordlife Pledge covers the replacement of a matching cord blood unit or SGD$50,000 lump sum payout if the cord blood unit loses its viability at the point of an allogeneic HSCT.
Fully Prepared for Emergency
In the event when access to our local facility is limited, Cordlife shall make reasonable efforts to send your baby’s cord blood to Singapore or other place deemed suitable for Cordlife for processing and permanent storage. The cost of courier, additional tests and Sepax® processing as well as the difference in the upfront fee will be fully absorbed by us.
Enhancing Success of The Transplant
Cordlife uses Sepax® fully automated cord blood processing system to facilitate optimal stem cell recovery from your baby’s cord blood so that your loved ones will get more cells for maximum transplant success.
Our Way of Helping You Save Medical Costs
Cordlife will cover the cost of a HLA test for an approved autologous HSCT
*For clients storing in Singapore only. | ^For clients storing in Indonesia only. | Conditions apply.
At this moment, only clients who enrol with Cordlife from 7 September 2011 can enjoy the benefits of Cordlife Care 360° Safeguard Programme.
Once the adoptive parents receive the letter of the adoption for the child, they are will be covered under Cordlife Care 360° Safeguard Programme.
The coverage is only for one biological parent; hence the pay-out will only be based on one death.
Cordlife reserves the right to change the terms and conditions of Cordlife 360°. Parents will be informed should there be any changes.
Yes you will. Both your accounts will be covered under the Cordlife Care360° Safeguard Programme.
In the event of a divorce case, only the legal custodian will be covered under this programme.