Download Info Pack

Indonesia

Cordlife Parents
Cordlife Parents

Cordlife Parents Feedback

Dear Cordlife clients,

To improve our service quality to all our clients, we would like to ask you to spend time to fill in this short survey. We value every feedback from our customers because it is very important for us that we provide the best service and experience to all of our clients.



Name:
Invalid Input
Contract Number:

(example: SG0011######### or ID0011#########)
Invalid Input

On the scale from 1 to 5 whereas 1 = strongly disagree and 5 = strongly agree, please tick your answer.
1. Our CBBC (Cord Blood Banking Consultant) was capable to explain the overall content of “Client Service Agreement” clearly and efficiently* *
Invalid Input

2. The information on the results/report for your stored cord blood unit is clear and easy to understand**
Invalid Input

3. Our Customer Service was capable to resolve your concerns and provide satisfying solutions with courtesy and professionalism* *
Invalid Input

4. I would recommend PT. Cordlife Persada service to my family and friends* *
Invalid Input



* If you choose disagree or strongly disagree (score 1 or 2) please elaborate your reasons:
Invalid Input

Other comments:
Invalid Input


Section B: Metascreen

1. Did you purchase Metascreen Newborn Screening Service offered by Cordlife? *
Please choose an answer

2. How satisfied / pleased were you with our product: Metascreen in the following categories?*
a. Ease of baby’s urine collection*
Please choose an option

b. Satisfaction on the timeliness of the Metascreen report *
Please choose an answer

3. How likely are you to recommend Metascreen to family or friends?*
This field is required

Invalid Input



DCR No. 1545, June 2019
QUICK LINKS
WHY CORDLIFE
CORD BLOOD
Corporate Office and Laboratorium

Jalan Bungur Besar
Raya no. 23, Gunung
Sahari Selatan,
Kemayoran, Jakarta
Pusat, 10610
INDONESIA
Phone (+62) 21-8086-4674
FAX (+62) 21-8086-4675

Customer Service Hotline:
+62 21-8086-4674
+62 813-8060-5508
Email Us: info@id.cordlife.com

Listed on the Mainboard of Singapore Exchange and incorporated in May 2001, Cordlife Group Limited is a consumer healthcare company catering to the mother and child segment and a leading cord blood and umbilical cord lining banking services provider.
Copyright © Cordlife. All rights reserved.