FAQ for Existing Cordlife Parents

Cordlife introduces the Preferential Plan as a gesture of our appreciation to our Cordlife Parents. Under this plan, you can enjoy waiver for up to 4 years of storage savings when you prepay the balance for your child’s annual fees.

Cordlife Preferential Plan lets you enjoy:

Cordlife Preferential Plan lets you enjoy:
• Savings of up to Rp. 6.600.000*
• The convenience of a one-time payment for the remaining balance of annual instalment fees
• Multiple payment modes such as transfer, credit card interest-free instalment plans* & etc

Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at (+62)21-8086-4674 to check your latest balance.

You can opt for the following:

INA - INA

• Cash or Telegraphic Transfer in Indonesia Rupiah
• 0% Interest Installment from BCA Credit Card (3,6,12 months)
• Credit Card payment (Visa / Master)
• Bilyet Giro on behalf of PT. Cordlife Persada

INA - SG

• Cheque payment *(Please cross Cheques and make payable to “Cordlife Group Limited”)
• Credit Card payment (Visa / Master)
• Funds transfer / Telegraphic transfer (Please include remitting and receiving banks charges) Singapore Dollar

The ownership of the cord blood will be transferred over to your child once he/she reaches the legal adult age of 21 years and upon the renewing the agreement. Your child will be prompted to continue storage thereafter at the prevailing fees.

Once the payment has been completed, Cordlife will send a receipt payment to you and your plan is upgraded to the plan you have elected, now.

In the event that that the Agreement you signed is prematurely terminated for valid reasons before the entire contractual period of 21 years (for example: transplant’s use), Cordlife will accord a pro-rated refund at nominal value.

The continuation of storage of your child’s umbilical cord blood stem cells is of utmost importance to us. In the unlikely event that Cordlife ceases its operations, Cordlife may assign its rights under the Agreement to another provider of cord blood banking storage facilities as long as that provider meets the necessary standards at the relevant time.